Integrated design and quality in government buildings

Abstract

Introduction: Institutional architectural design represented a tangible manifestation of the values and aspirations of public entities. In this context, architecture not only responded to a functional need, but also materialised concepts such as authority, efficiency and accessibility. The integrated approach to design required the collaboration of diverse actors throughout the life cycle of a project, from conception to operation.
Development: In the case of the Ministry of Economy and Finance (MEF) of Panama, it was shown how a public institution was able to consolidate its articulating function through an adequate infrastructure. Key elements of quality design were identified, such as functional zoning, internal circulation and contextual response, which allowed the design of buildings that reflected the principles of sustainability and modernity. Through theoretical and conceptual frameworks, it was understood that an institution should reflect its values in its architecture, addressing administrative and social needs. The integrated design also promoted the incorporation of quality management systems, aimed at improving operational efficiency and citizen experience.
Conclusion: The analysis of buildings such as the National Archives, the Legislative Palace in Panama and ministerial headquarters in Chile and Brazil showed that successful institutional architecture combined functionality and symbolism. These structures not only fulfilled their operational function, but also represented the state's commitment to its citizens. Institutional architecture, conceived as a strategic investment, had a direct impact on the quality of the public service provided.